About Reach Logistics

About Reach Logistics

OUR TEAM OF EXPERTS AND OUR COMPANY ARE COMMITTED TO TRANSFORMING THE HOME DELIVERY INDUSTRY, ESPECIALLY IN TWO-MAN HOME DELIVERY, WITH THE VIEW TO UPDATING OUTDATED METHODS USED BY MANY OF OUR COMPETITORS. WE WILL STRIVE TO ENSURE INEFFICIENCIES ARE ELIMINATED FOR CLIENTS AND THE CUSTOMERS ALIKE. REACH LOGISTICS WILL REDEFINE THE HOME DELIVERY EXPERIENCE WITH A SMARTER AND MORE ADVANCED APPROACH, WHICH IS MORE RELIABLE AND DESIGNED FOR THE ULTIMATE EXPERIENCE IN LOGISTICS.

WHY CHOOSE REACH LOGISTICS

PROVEN INDUSTRY EXPERIENCE

Reach Logistics is a national two-person home delivery company based in, Wednesbury, Junction 9 of the M6 close to Birmingham. Our team has a combined industry experience of 25 years, specialising in the logistics of big ticket and high value items. Our services include B2B and B2C delivery and collection, emphasising on exceptional consumer and customer satisfaction.

CONTINUOUS IMPROVEMENT

We have invested and continually invest in cutting edge technologies, new services and latest training techniques to achieve superior results for our clients. Our philosophy focuses on adding value to our customers brands and enhancing their brands by achieving a deeper understanding of their core values and specific needs to deliver the very best for our clients and their customers.

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OUR TECHNOLOGY

Our state of the art technologies which are bespoke to individual clients requirements and can be tailored to suit specific requirements, just one the key features for example empowers our clients and their customers allowing them to monitor their order in real time, providing a delivery window with a two hour time slot.
 
Users can track their purchase throughout the entire process with live, same day tracking and interactive map displaying their delivery team’s location.
 
To further enhance transparency and security, users are able to view the name of the driver and team members arriving at their property, ensuring a personal, professional and reassuring delivery experience

INNOVATION WITHOUT LIMITS

NATIONWIDE REACH

Our modern fleet combined with our bespoke technology guarantees delivery to most of the United Kingdom, six days a week. We strategically utilise specialist partner networks where required to access remote locations, including offshore islands, including the Channel Islands, ensuring complete professional coverage for all your customers.

FLEXIBLE SERVICE SOLUTIONS

We enhance our home delivery services with a range of in-house solutions, including wet connect/disconnect, WEEE recycling, and packaging removal. These added services help you stand out in the market while creating new opportunities to increase efficiency and profitability.

SERVICE EXCELLENCE

Our delivery teams are often the only face-to-face interaction customers have during the delivery journey, which is why they are highly trained in all aspects of customer service.

They understand the importance of every item they handle and take pride in representing your brand with professionalism and care.

Our dedicated Customer Experience teams also play a vital role, ensuring your customers are fully supported at every stage, with help always available whenever it’s needed.

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