OUR STORY
Established
Our team’s real-world experience means we understand every step of the 2-man delivery process.
Based in Walsall, West Midlands, we provide a cost-effective, end-to-end solution for large-ticket delivery and fulfilment requirements.
Alongside our core nationwide delivery service, we also offer:
• Six-day-a-week delivery
• Secure storage across our 200,000 sq ft Midlands and London warehouse facilities
• Collection, disposal, and responsible recycling — including old furniture removal
• Furniture assembly services, including flat-pack items
• White goods delivery
• Wet connection and installation
• Assembly services
Our expert delivery teams understand the value of every product they handle and recognise that they represent our clients at every customer touchpoint.
Every delivery is completed with the highest level of professionalism, ensuring exceptional care and consistently meeting your customers’ expectations.
Class-Leading
Reach Logistics began as a family business after recognising the gap between traditional furniture logistics and the personalised, customer-focused service clients expect.
Despite our rapid growth, we remain a family business at heart. This allows us to confidently manage the complexities of two-person delivery while maintaining the highest standards of quality and care.
As we’ve grown, we’ve expanded into additional sectors including white goods and heating products. We continue to prioritise expert handling, supported by comprehensive crew training through our dedicated Driving Training Academy.
Reputation Delivered
Every delivery represents our clients’ brand. Our teams communicate clearly, act courteously, and handle products with the care customers expect. This commitment to service is reflected in our strong Trustpilot reviews, trusted reputation, and continued growth.
Our Walsall Head Office and Warehouses. We also have premises in Tipton & West London.
Technology Driven
We believe technology should strengthen and enhance the way we deliver our services. By continuously adopting innovative, reliable, and user-friendly solutions, we improve efficiency, visibility, and communication across every stage of our operations. This allows us to deliver a smoother experience for both our clients and their customers.
To support this, we have invested in customised delivery and management systems designed to streamline workflows, improve tracking and reporting, and provide meaningful operational insights. These tools enable smarter decision-making and help us maintain a culture of continuous improvement, ensuring our service evolves alongside our clients’ needs.
What our Client’s Say
Damage rates reduced dramatically — from 6% to just 0.15%.
“We’ve worked with many two-person delivery providers in the past, and with Reach Logistics we’ve finally found a true partner. As a luxury brand handling bulky, heavy, and fragile products, we require a delivery team that operates with exceptional care and professionalism.
Reach Logistics consistently exceeds our expectations. We now rely on their expert delivery teams and strong customer communication for every order with complete confidence.
As a fast-growing business, it’s essential to have a logistics partner that can scale alongside us. We trust Reach Logistics to manage the increased demands that come with our growth. With a premium product and brand reputation to maintain, they are unquestionably the right delivery partner for us.”
